Frequently Asked Questions

Browse our collection, add your favourite pieces to the cart, and proceed to checkout. You can pay online via Razorpay (UPI, cards, net banking) or choose Cash on Delivery.

Orders can be modified within 1 hour of placement. Contact us immediately via our support number or email.

Absolutely. All transactions are processed through Razorpay, which is PCI DSS compliant and SSL encrypted.

Yes, COD is available across most pin codes in India. COD availability may be subject to location.

Standard delivery takes 4–7 business days. We ship pan-India. Express delivery options may be available at checkout.

Shipping is FREE on all orders above ₹999. Orders below ₹999 are charged a flat ₹99 delivery fee.

You'll receive a tracking link via SMS and email once your order is dispatched. You can also track via the Order Tracking page.

We offer a 7-day return policy for all products in original, unused condition with tags intact. Customised items are non-returnable.

Contact our support team within 7 days of delivery with your order number and reason for return. We'll arrange a pickup.

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Our jewellery uses premium metals including gold-plated brass, sterling silver, and 925 silver. Each product page lists specific materials.

Store in a dry jewellery box, avoid contact with water/perfumes/chemicals, clean with a soft cloth, and remove before sleeping or swimming.

Most of our pieces are nickel-free and suitable for sensitive skin. Check individual product descriptions for specific details.